Critical Conversations at Work

Do you dread, postpone, or even avoid controversial discussions or giving ‘bad news’? Do you sometimes struggle to communicate effectively with your employees, peer managers, or maybe even your boss? Do you feel like your colleagues do not understand the point you are trying to make? The good news is that you don’t have to wait any longer. You can learn how to effectively lead critical conversations and get your intended results – whether its closure to an issue, buy in to a decision, or a call to action!

Join our special presenter, veteran HR professional, Brian Settle, in a discussion from his personal field guide of experience on how to effectively communicate expectations to employees on an ongoing basis. Brian will discuss the “how to” of:

  • Setting the Stage
  • Planning the Message
  • Leading the Conversation

Our Featured Presenter:
Brian Settle

Date & Time:
Thursday, February 21, 2013
8:15 a.m. – 9:30 a.m.

Location:
Greater Naples Chamber of Commerce
2390 Tamiami Trail North, Ste. 210
Naples, FL 34103

Cost:

    • FREE for SWFEA Members
    • $25 for HR Collier Members and Greater Naples Chamber Members
    • $30 for non-members

Make your reservation by calling (239) 285-4777. Please include a phone number when leaving a message. Phone reservation payments will be taken at the workshop, or you can pay via Pay Pal below: